What ThatChiro is
ThatChiro provides educational content and a free self-guided test that suggests general exercises for common aches and pains. It is an educational service, not a healthcare service, and using it does not create a practitioner–patient relationship.
Not medical advice
Nothing on this site is a diagnosis or a substitute for assessment and treatment by a qualified healthcare professional. Read the full medical disclaimer — it forms part of these terms.
Using the site sensibly
- The site is intended for adults aged 16 and over.
- Exercise carries some inherent risk. Start gently, stay within a comfortable range, and stop anything that clearly makes your symptoms worse.
- If you have any of the red-flag symptoms listed in our guides or the test, seek medical advice before exercising.
Paid plans
Where paid rehabilitation plans are offered, the price and what is included are shown before you buy. Paid plans are educational programmes, not medical treatment.
What you get and how it arrives. A paid plan is a multi-week progressive exercise programme built from the answers you gave in the free test. It is delivered by email, with a PDF attached, normally within a few minutes of payment. It is a one-time payment — there is no subscription and nothing recurring.
Refunds
If a paid plan isn't right for you, email hello@thatchiro.com within 14 days of purchase and we'll refund you in full. You don't need to give a reason, and you don't need to return anything.
Please do email us if anything goes wrong — for example if your plan doesn't arrive, lands in spam, or clearly doesn't match the body area you selected. We would much rather put it right than have you stuck with something unhelpful. Refunds are returned to the original payment method and usually appear within 5–10 working days, depending on your bank.
This refund promise is in addition to, and does not affect, any statutory rights you have under consumer law.
Support
For anything at all — a question about a guide, a plan that hasn't arrived, a billing query, or a refund — email hello@thatchiro.com. Please include the email address you used at checkout so your order can be found quickly. Support is run by one person, so replies normally arrive within two working days.
Content and ownership
The content on this site (text, guides, exercise descriptions, design) belongs to ThatChiro. You are welcome to use it personally; please do not republish or resell it without permission.
Liability
We work hard to keep the content accurate, careful, and in line with mainstream guidance, but we cannot accept liability for injury or loss arising from the use of free educational content. Nothing in these terms limits liability that cannot legally be limited.
Contact
Questions about these terms? Reach out via the contact section.